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06-08-2016 07:52 AM
06-08-2016 07:52 AM
Re: Dealing with this..........
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08-08-2016 10:07 AM
08-08-2016 10:07 AM
What do Community Managers do?
Hi @Rose2
I hope you don't mind, I moved your question to a new discussion. It's a great question and thought it deserved a thread of it's own in case you have more questions or if others do.
@CherryBomb and I are the Community Managers of the Forums, along with dozens of moderators.
Our job is to ensure the forums are a safe and helpful place for members. We work on things such as:
- Origanising Topic Tuesdays and other forum events
- Responding to discussions
- General moderation
- Connect forum members with similar experiences together
- Removing posts that breach guidelines and working with members to get their post live
- Working with Community Guides (some of our super users) to ensure all discussions get a response
- A lot of behind the scene work (ie: evaluation, community engagement strategy, reports to funders)
I hope this helps a little. Happy to answer any other questions you may have 🙂