@Former-Member I'm glad that you've found a way to speak up and feel some level of being listened to.
Definitely sucks that it's now led to being expected to explain yourself.
What is it about them that you think might be causing difficulty in communicating?
I have long thought of verbal and written language to be ineffective, although I know some people have great success with it.
Verbally, I struggle. I hit the wall of "I don't know" and can't think my way past, through or around it. I take full responsibility for this part of the communication failure, and as a result I usually don't choose to talk about things that are troubling me in that medium.
With the written word, I seem to hit a brick wall. I don't want to have to explain every single thing if I'm feeling any level of distress. I don't want to dance the line of appropriate phrasing. I'm not good at talking about feelings - as I said previously, I don't have the right words to talk about things. I can talk about how I want to react to the feelings, but that's usually not acceptable to talk about.
Talking to helplines with the written word is almost guaranteed to lead me to frustration. I typically feel as though I'm talking to an empty vessel. It would be less frustrating to talk to a square of carpet because at least then I wouldn't be hoping for understanding from the other party. If I wanted to talk in English with something that didn't really understand what I was saying and didn't have anything helpful to add, I could find an online chatbot.
As an aside that will mean nothing to anyone but myself, contrary to what one person has absurdly suggested, "a supplement" is not a more general way of saying "an online helpline service" when trying to discuss how unhelpful the latter has been. I can only hope that this suggestion was born of doing multiple things at once, because in common understanding there is no way that one could be expected to mean the other.
